York Barbell HFX9 Cross-Trainer

We’re thrilled that you've taken the time to learn more about us and what we do. MUSCLEVISION was founded with one clear goal in mind: to help people like you achieve their fitness dreams by providing top quality gym equipment that you can trust.

At MUSCLEVISION, we understand that starting or maintaining a fitness journey can be challenging. That's why we're here to make it easier by offering a carefully curated selection of equipment from some of the most respected brands in the industry. Whether you're aiming to build muscle, improve your endurance, or simply stay active, we've got the tools you need to make it happen.

But MUSCLEVISION is about more than just selling equipment, it's about supporting you every step of the way. We know firsthand how important it is to have reliable gear when working toward your fitness goals. That’s why we’ve made it our mission to ensure that every product we offer meets the highest standard of quality and performance.

From durable dumbbells to advanced cardio machines and comprehensive home gym setups, our products are designed to help you get the most out of every workout.

What truly sets MUSCLEVISION apart is our commitment to you. We want you to feel confident and cared for when you shop with us. We’re not just here to sell you equipment, we’re here to help you find the right tools that align with your goals.

If you ever have questions or need advice, don’t hesitate to reach out. Our team are always ready to offer friendly expert guidance to ensure you make the best choice for your fitness journey.

When you choose MUSCLEVISION, you're choosing a partner who genuinely cares about your success. Your health and well being are at the heart of everything we do and we’re here to support you in any way we can.

Thank you for considering MUSCLEVISION as your trusted source for gym equipment. We’re excited to be a part of your journey to a stronger healthier you.

Address:
MUSCLEVISION
The company operates under The Product Mill Ltd, which is registered in the UK.
16 Queen Street, Ilkeston, Derbyshire, DE7 5GT, UK
Phone: 0115 990 3773
Email: sales@musclevision.com
Company Registration Number: 11728466

For any questions, feel free to contact us.
Quick Bargain guarantees to reply within 24 hours to any inquiries or special requests.
Phone and Live chat support: Mon - Sun: 8AM - 6PM (UK time)

Damages and issues:

We ask that you thoroughly inspect all items at the point of delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. 

If you discover that an item has been damaged, please send clear photos of the damaged items to sales@musclevision.com

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds:

To request a refund, you can contact us at sales@musclevision.com

Please note: Return address will be provided after contacting customer service.

We have a 30-day return policy which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not.  If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cancellations:

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have, Once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period:

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.